Who We Are
Dunn Rite Cleaning and Services LLC (‘Dunn Rite Cleaning’) provides residential and commercial cleaning services. This policy explains how we collect, use and protect your information.
Information We Collect
We may collect your name, address, phone number, email address, service location, scheduling preferences, communications with us, and information you voluntarily provide through our website, customer portal, quote forms or customer service.
How We Use Information
We use information to prepare estimates, schedule and perform services, communicate about appointments, provide invoices and receipts, respond to questions, improve our services and comply with legal obligations.
SMS Communications
If you provide your mobile number and consent, we may send appointment reminders, estimate notifications, invoice notifications, service updates, cleaner arrival notifications and customer support messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
Mobile Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties except as necessary to provide messaging services.
Sharing Information
We share information only with trusted service providers that assist with payment processing, scheduling, messaging, website hosting or other business operations.
Security
We use reasonable administrative, technical and physical safeguards. While no system is completely secure, we work to protect your information.
Retention
We retain records only as long as reasonably necessary for business, tax and legal purposes.
Your Choices
You may request updates to your contact information, opt out of SMS, or contact us regarding privacy questions.
Contact
Privacy questions: pr*****@**************te.com
